Book an Appointment

We’re a family business and love getting to know our customers.

Join us for a complimentary styling, shopping or gifting appointment at our London HQ or virtually over Zoom.

We’re here to help you with any questions you might have from feedback to gifting and sizing. Laid back and personal, our appointments are for all (old and young) and we can't wait to meet you.

Love all the team at HQ.

Complimentary Boutique Appointment

1 hour

Our London bridge boutique is open Monday through Friday 10am - 5pm. We often also open for late night shopping on a Wednesdays. Discover, shop and try-on the full collection with a dedicated Customer Experience team. We'd be happy to also use the time to clean your existing pieces and discuss any product feedback.
Late to your appointment? No problem, let us know at hello@otiumberg.com or contact 0208 065 5159. Please note that we reserve the right to cancel you appointment after a 15 minutes grace period.

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Express Complimentary Boutique Appointment

30 mins

Are you popping in quickly on your lunch break, or perhaps you have already chosen your new piece and want to purchase in person? If you don't require a full hour with us please book our Express appointment option.
Our London bridge boutique is open Monday through Friday 10am - 5pm. We often also open for late night shopping on a Wednesday. Discover, shop and try-on the full collection with a dedicated Customer Experience team. We'd be happy to also use the time to clean your existing pieces and discuss any product feedback.
Late to your appointment? No problem, let us know at hello@otiumberg.com or contact 0208 065 5159. Please note that we reserve the right to cancel you appointment after a 15 minutes grace period.

Book Now

Complimentary Virtual Appointment

30 mins

Video chat with our team for help with sizing, styling and to see all of your favourite pieces up close.

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Complimentary Bridal Boutique Appointment

1 hour

Whether it’s for what to wear on the day, a gift for bridesmaids or the engagement ring itself, we’ve got an appointment just for you.

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FAQs

How does the process for a virtual appointment work?

Select a convenient time, sign up with your info and we’ll send a confirmation email with a Zoom link for the call.

When the time comes, simply click on the link to join the video call.

Each virtual appointment is a maximum of 30 minutes long, so we recommend browsing our site ahead of time in order to ensure that we can show you any styles thoroughly.

How will the jewellery be shown on digital appointments?

We use our white ears for earrings and our team member will model pieces on themselves for context of how the piece fits in real life.

How does it work on arrival at the boutique?

We’re situated inside a shared workspace called Metal Box Factory, which is a short walk from London Bridge & Borough Market.

Do make your way into reception, give us a call once you have arrived and we will come to collect you.

Please note that all jewellery touched in the appointment is sterilised afterwards.

How many people can attend a boutique appointment?

We can host up to 3 people. If you’d like to attend with more, please get in touch.

What jewellery can I try on at the boutique & do you have all sizes?

All jewellery can be tried on except for earrings. Our styling assistant will be on hand to help advise on sizing and fit.

We typically have every piece and size available. We also have a ring sizer if you do not yet know your size.

I've got a wheelchair or stroller, can I still come to the boutique?

Of course, we welcome everyone to our boutique. There are no stairs to get to your appointment, and our boutique is big enough for wheelchairs and baby strollers. Do send us an email at hello@otiumberg.com if you feel that there is anything we need to do further to accommodate your needs.

Can I bring my family/ friends/ baby/ children with me?

Of course. We have colouring in for kids at our boutique to make the experience fun for all. Babies are also welcome. We have a safe boutique that you can make yourself at home at, just drop us an email at hello@otiumberg.com if you feel that there is anything we need to do further to accommodate your needs.

Can you help me with a gift?

Our team are here to help with everything and we want to make sure anything purchased as a gift is nothing but perfect. We can offer gift wrapping at our studio and on hand to answer any questions you may have

How to find us

We are located inside Metal box factory which is located just a few minutes walk from London Bridge and a ten minute walk from Waterloo.

Our closest tube stations are London Bridge and Southwark.

We're a stone's throw from the Tate Modern & the famous Borough Market. Both ideal for a post-appointment visit!