MARKETING & E-COMMERCE ASSISTANT

Otiumberg is a British fine and contemporary jewellery brand founded in 2016 by sisters, Christie and Rosanna Wollenberg. The female-led brand has experienced considerable growth over the past few years and is looking to build up a diverse team of experienced individuals to scale the business to the next-level.

As a company, Otiumberg thrives-off an entrepreneurial spirit, where thoughtful creativity and innovation drive it forward. A family business at heart means that the principles of honesty, generosity, and compassion lie at its core. The team benefits from a flexible working environment underpinned by their shared goals, vision and most importantly passion.

We provide equal opportunities in recruitment, training, promotion, and other decisions relating to the business, including allocation of shifts whatever the sex, pregnancy, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age or perceived age, race, colour, nationality, national or ethnic origins or disability of an employee, having regard to the individual’s aptitudes and abilities and the requirements of the job.

Our mission statement:

TO CREATE BEAUTIFUL AND RESPONSIBLE DESIGNS WHICH SERVE TO UPLIFT AND EMPOWER EVERY PERSON THEY INTERACT WITH.

From our design ethos and material selection, to our non-seasonal and made to order production, we are committed to a more circular approach using the most responsible materials we can find.  We are committed to on-going multi-criteria review of every piece we make and look forward to sharing this journey with you over the years to come.
As we work towards being environmentally and socially accountable, we hope that our managers and employees will be onboard with our mission and participate in a proactive way. 

Otiumberg Missions
•    Participate and support in the Otiumberg mission statement.
•    Proactively participate in the Otiumberg social and environmental objectives.
•    Encourage other employees to do the same.
•    As we work towards being environmentally and socially accountable, we hope that our managers and employees will be onboard with our mission and participate in a proactive way.

Reports to: Senior Marketing Manager
Direct Reports: N/A
In Direct Reports:  N/A

Job Description
Otiumberg are looking for an enthusiastic Marketing Assistant with a particular passion for omni-channel marketing with an analytical approach and organised manner. This role will support the Digital Marketing Manager in developing and delivering the overall marketing strategy for Otiumberg. Otiumberg is in a very exciting time of fast growth online, and at the London boutique. The role Is full time, working in our Holland Park flagship. 

ROLE RESPONSIBILITIES
MARKETING 

•    Weekly & ad hoc reporting on omni-channel marketing performance to support the Digital Marketing Manager and push through data driven decision
•    Work closely with the Marketing Manager on an email strategy that engages customers and is optimised to maximise click through and conversion
•    Own the day-to-day implementation of marketing emails, with guidance and copywriting support from the Marketing Manager and Graphics intern 
•    Implement and update paid marketing campaigns across Pinterest, Meta and Tik Tok.
•    Constant review of competitors on Facebook Ad Library etc
•    Responsible for weekly communication and updates to our affiliate network
•    Relationship building with key affiliate publishers 
•    Support on photoshoots, capturing behind the scenes content, providing feedback on required shots and ad hoc assistance 
•    Regular communication with all members of the team on new product launches, key product focuses and upcoming marketing ideas 
•    Support on the organisation and roll out of brand activations and events across the calendar year

SOCIAL MEDIA
•    Manage all social channels (primarily Instagram & TikTok) 
•    Oversee scheduling tool and draft captions in line with Brand Guidelines
•    Keeping ahead of social trends and developments
•    Supporting the creation of content specific for each social channel
•    Updating Pinterest in line with launches and supporting on paid activity within the platform
•    Implementing and testing new social strategies
•    Stock management during all content creation and shoots
•    Responding to social media comments and enquiries and passing these to the team as required
•    Supporting social community gifting strategy & responding to DMs

E-COMMERCE
•    Manage regular updates of the site ensuring it is updated with any new content 
•    Manage the critical path for new development and note weekly actions 
•    Optimise the site for SEO best practices and regular new content, in particular journal posts
•    Re-merchandising all Category pages as required to ensure a commercial selection that is visually pleasing
•    Management and organisation of all photography for online use with support of the graphics intern
•    Ad hoc website admin as required to improve customer journey, conversions, and SEO
•    Work with Merchandising team to plan for new product launches, ensuring everything is ready in line with the Marketing Calendar
•    Landing pages to support performance marketing

AD HOC
•    Cover Customer Service during holidays and peak sales periods
•    Assist other team members and departments as required
•    Identify areas of improvements and review, develop, and implement new administrative procedures
•    Assisting with any other ad hoc admin required by the business
•    Communicate any issues to the wider team 

REQUIRED SKILLS
•    A passion and strong interest in social media
•    Creative with an eye for engaging content
•    Attention to detail and strong proof-reading skills
•    Organised and comfortable working under tight timelines with quick turnarounds and the ability to re-prioritise as necessary
•    Excellent communication skills, confident in interacting cross functionally
•    You’ll demonstrate an ambitious attitude, acting as a proactive team member who asks questions and looks for ways to improve current activities
•    Experience working on brand social channels would be advantageous
•    Experience with Photoshop or Canva would be advantageous
•    Strong written & verbal communication skills
•    Strong IT skills and confident with learning new systems

Experience is beneficial but not essential. We are happy to train the right, enthusiastic candidate for this role

Please apply with a CV and cover letter via the application form to Priscilla@otiumberg.com