Delivery
Welcome lovely Otiumberg customers!
As a family business, we really value your custom and want to make sure your shopping experience with us is transparent and as easy as possible.
We ship globally from our studio in London, UK and aim to ship orders within 1-2 working days from the order date. However during busy periods or during UK Bank Holidays this may take longer. We have partnered with DPD Signed for service for UK shipping and DHL Signed for service for all international shipping. Please note we are unable to deliver on Bank Holidays.
We suggest you choose a delivery address where someone is guaranteed to be in to sign for your order. We cannot take responsibility for undelivered items caused by incorrect address details. Please ensure your delivery address is correct when placing an order.
Any queries regarding delivery once the order has left our workshop must be raised directly with the courier.
We have partnered with Global-e for our international delivery. Global-E are experts in enabling brands to sell globally, in a localised manner to customers worldwide. In partnership Global-e we offer a smooth and efficient shopping experience including no additional charges for import duties & taxes on delivery. These will be included in the price you see or optioned to pre-pay at checkout.
If you have any concerns or queries before placing your order, please connect with us on chat or email hello@otiumberg.com.
Unfortunately we are unable to deliver to Brazil, Kuwait, Malaysia, Mexico, Portugal, India, Indonesia, Russia, Switzerland and Ukraine due to shipping restrictions.
Delivery
UNITED KINGDOM
Please note that deliveries to the Scottish Isles, Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and some areas of Scotland may take slightly longer.
SHIPPING METHOD | SHIPPING COST | DELIVERY TIME |
---|---|---|
UK Standard Signed For Delivery | Free on orders over £150 £6.50 on orders below £150 |
3-5 working days |
UK Next Day Delivery* (order before 12pm Mon-Fri) | Free on order over £500 £9.95 on orders below £500 |
Next working day Order before 12pm Mon-Fri |
Same Day Delivery* (London Zones 1-3 only) | £20.00 | Same working day Order before 12pm Mon-Fri |
Click and collect from our London Boutique* (Mon-Fri) | Free on all orders | Ready to collect from 24 hours from order date |
UK (Channel islands)
SHIPPING METHOD | SHIPPING COST | DELIVERY TIME |
---|---|---|
Standard Signed For Delivery | Free on orders over £150 £10.00 on orders below £150 |
3-5 working days |
EUROPE
COUNTRY | SHIPPING COST | DELIVERY TIME |
---|---|---|
IRELAND | Free on orders over €200 €15 on orders below €200 |
2-5 working days |
GERMANY | Free on orders over €200 €15 on orders below €200 |
2-5 working days |
FRANCE | Free on orders over €200 €15 on orders below €200 |
2-5 working days |
REST OF EU | Free on orders over €200 €15 on orders below €200 |
2-5 working days | DENMARK | Free on orders over 1,492 DKK 112 DKK on orders below 1,492 DKK |
2-5 working days |
SWEDEN | Free on orders over 2,195 SEK 165 SEK on orders below 2,195 SEK |
2-5 working days |
NORWAY | Free on orders over 2,050 NOK 173 NOK on orders below 2,050 NOK |
2-5 working days |
POLAND | Free on orders over 855 PLN 64 PLN on orders below 855 PLN |
2-5 working days |
HUNGARY | Free on orders over 80,420 HUF 6,015 HUF on orders below 80,420 HUF |
2-5 working days |
CZECHIA | Free on orders over 4,953 CZK 372 CZK on orders below 4,953 CZK |
2-5 working days |
ASIA
COUNTRY | SHIPPING COST | DELIVERY TIME |
---|---|---|
HONG KONG | Free on orders over 1,600 HKD 159 HKD on orders below 1,600 HKD |
2-5 working days |
JAPAN | Free on orders over 29,385 JPY 2931 JPY on orders below 29,385 JPY |
2-5 working days |
SINGAPORE | Free on orders over 280 SGD 26 SGD on orders below 280 SGD |
2-5 working days |
TAIWAN | Free on orders over 6,090 TWD 607 TWD on orders below 6,090 TWD |
2-5 working days |
THAILAND | Free on orders over 6,635 THB 661 THB on orders below 6,635 THB |
2-5 working days |
NORTH AMERICA
COUNTRY | SHIPPING COST | DELIVERY TIME |
---|---|---|
USA | Free on all orders | 2-5 working days |
CANADA | Free on orders over 280 CAD 10 CAD on orders below 280 CAD |
2-5 working days |
MIDDLE EAST
COUNTRY | SHIPPING COST | DELIVERY TIME |
---|---|---|
QATAR | Free on orders over 745 QAR 74 QAR on orders below 745 QAR |
2-5 working days |
UNITED ARAB EMIRATES | Free on orders over 750 AED 74 AED on orders below 750 AED |
2-5 working days |
SAUDI ARABIA | Free on orders over 765 SAR 76 SAR on orders below 765 SAR |
2-5 working days |
OCEANIA
COUNTRY | SHIPPING COST | DELIVERY TIME |
---|---|---|
AUSTRALIA | Free on orders over 315 AUD 30 AUD on orders below 315 AUD |
3-7 working days |
NEW ZEALAND | Free on orders over 350 NZD 35 NZD on orders below 350 NZD |
3-7 working days |
OTHER INTERNATIONAL
SHIPPING COST | DELIVERY TIME |
---|---|
Free on orders over £150 £15 on orders below £150 |
3-7 working days |