Caring For Your New Otiumberg Jewellery

Our Precious Metals

If you would to know more about the precious metals we use and how to care for them, visit our dedicated page on our materials here.

Cleaning Your Jewellery

With careful care and regular cleaning your new jewellery can be cherished for years to come. See our how to videos on cleaning every precious metal type here, and purchase our specialist jewellery cleaning kit here.

Repair & Restore

Every piece of Otiumberg jewellery comes with a year's warranty. After a year we offer an easy to access and affordable repairs service that covers all needs, from re-plating to stone replacement. Find out more about this service here.

Our Recycling Service

At Otiumberg, we want to encourage a more circular economy and responsible approach when it comes to fashion. That's why we have introduced a restore and recycle scheme for your unwanted jewellery.

You can recycle jewellery from any brand, not just Otiumberg, and you will receive £20 to spend with us as a thank you. Find out how here.

Returns & Exchanges

If you have changed your mind about your Otiumberg purchase you have 14 days to return your new jewellery for a refund or exchange. Find out how here.

For more information on delivery, gift wrap, size guides, stockists and more, please refer to our frequently asked questions.

Contact Us

If you have more questions please get in touch. Email:, call: 020 8065 5159 or whatsapp us: 07761918159.

Alternatively, if you would like to join us in person you can make an appointment with our dedicated stylist in our London Bridge boutique, or join us on a Zoom consultation.